Privacy Policy
At Goose Cerek Candles, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with us in any other way. By using our website and services, you agree to the terms of this policy.
1. Information We Collect
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or engage in other activities on our site. The types of information we collect include:
- Personal Information: When you make a purchase or sign up for an account, we may collect personal details such as your name, address, phone number, email address, and payment information.
- Order Information: We collect information about your purchases, including the products you ordered and the shipping address.
- Usage Data: We may collect non-personal information about how you use our website, including pages visited, time spent on the site, and other interactions. This data helps us improve the website and customer experience.
- Cookies: Our website uses cookies to enhance your user experience, track site usage, and provide personalized content. You can choose to disable cookies in your browser settings, though some features of the website may not function properly without them.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Process Orders: We use your personal and order information to process and fulfill your purchases.
- To Improve Our Website and Services: We analyze usage data to improve the functionality of our website, enhance user experience, and offer personalized content.
- To Communicate with You: We may use your contact information to respond to inquiries, send order confirmations, shipping updates, or promotional messages (if you’ve opted-in to receive them).
- To Personalize Your Experience: We may use your information to customize your shopping experience, recommend products, or send you offers that align with your interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party vendors and service providers who assist with business operations, such as payment processing, shipping, and customer service. These third parties are obligated to keep your information confidential and secure.
- Legal Requirements: We may disclose your information if required by law, or to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Our website uses Secure Sockets Layer (SSL) technology to encrypt sensitive data during transmission, and we follow industry standards to protect the information stored in our systems. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Your Choices and Rights
You have several options regarding the collection and use of your personal information:
- Opting Out of Communications: If you no longer wish to receive promotional emails, you can unsubscribe by clicking the unsubscribe link at the bottom of any marketing email, or by contacting us directly at support@goosecerekcandles.my.
- Access and Correction: You have the right to access and update the personal information we hold about you. If you need to review, correct, or update any information, please contact us at support@goosecerekcandles.my.
- Cookie Preferences: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use some features of our website.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our website and update the effective date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Goose Cerek Candles
Email: support@goosecerekcandles.my
Phone: +1 (218) 566-9566
Address: 224 E Karen Ter, Mustang, OK 73064