Frequently Asked Questions (FAQ)

At Goose Cerek Candles, we want to ensure that you have the best possible experience with our products. Below are some commonly asked questions and answers to help you get the most out of your Wax Melts.

1. What are wax melts?

Wax melts are a wickless alternative to traditional candles. They are small, scented pieces of wax that are melted in a wax warmer to release fragrance into the air. Our wax melts come in a variety of scents and are designed to last longer than regular candles while providing a clean, even burn.

2. How do I use wax melts?

To use our wax melts, simply break off a small piece of the melt and place it into the top of your wax warmer. Light the tea light candle (for an electric warmer) or turn on the electric warmer. As the wax melts, it will release its fragrance into your room. When the scent fades, dispose of the wax and replace it with a new melt.

3. How long do wax melts last?

The longevity of each wax melt depends on the size of the piece used and the strength of the fragrance. Typically, each melt can last anywhere from 6 to 12 hours, but this can vary based on the warmer you use and the environment in which it’s used.

4. Are your wax melts eco-friendly?

Yes, all of our wax melts are made from eco-friendly, sustainable materials. We use high-quality soy wax and natural ingredients to ensure that our melts are safe for both you and the environment. They are also free from harmful chemicals and are non-toxic.

5. Can I mix different scents together?

Absolutely! Mixing different scents can create a custom fragrance that suits your preferences. Try experimenting with blends to discover unique combinations that work for you.

6. Do you offer any allergy-friendly options?

Yes, we offer a variety of scent-free or lightly scented wax melts that are perfect for individuals with sensitivities to strong fragrances. Additionally, our melts are made with non-toxic, natural ingredients to ensure they are safe for everyone.

7. How do I store my wax melts?

To preserve the fragrance and quality of your wax melts, store them in a cool, dry place away from direct sunlight. Keep the melts in their original packaging or in an airtight container to protect them from moisture and preserve their scent.

8. Can I return or exchange my wax melts?

We take pride in our products, and customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, please contact us at support@goosecerekcandles.my within 30 days of receiving your order, and we will be happy to assist with returns or exchanges in accordance with our return policy.

9. Do you offer wholesale options?

Yes! If you’re interested in purchasing our wax melts in bulk or wholesale quantities, please reach out to us at support@goosecerekcandles.my for more information on pricing and order details.

10. How can I contact customer support?

You can reach our customer support team by email at support@goosecerekcandles.my or by phone at +1 (218) 566-9566. We’re available Monday through Friday, 9 AM to 5 PM (CST). We strive to respond to all inquiries within 24-48 hours.

11. Where are you located?

Our business is located at:
224 E Karen Ter, Mustang, OK, 73064

Feel free to contact us or visit us if you have any questions or concerns!

Didn’t find what you were looking for?
Feel free to reach out to us directly, and we’d be happy to assist with any additional questions you might have.